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01_Logging In and Navigating Your AECinspire Dashboard (4:15)

 

 

 Overview

This video walks a new user from the welcome email through their first login and gives a full tour of the AECinspire dashboard. By the end you will know how to log in, find and organize your projects, adjust your profile and password, reach support, and — if you are a Company Admin — add and manage the users at your company.

What you'll learn

  • Where to find your login credentials and which URL to bookmark
  • The difference between a Company Admin and a Standard User
  • How to search, sort, and organize projects on your dashboard
  • How to move a finished project to cold storage
  • Where to update your profile, reset your password, and check notifications
  • How to add, edit, and export users (Company Admin only)

Before You Begin

AECinspire sends your login information by email as soon as your account is created. That email routinely lands in spam or junk, so check those folders before requesting a resend. The email contains a temporary password you will use for your first login.


Part 1 — Log In for the First Time

  1. Open your welcome email from AECinspire and locate your username and temporary password. If it is not in your inbox, check your spam and junk folders.
  2. Navigate to app.aecinspire.net. This URL goes straight to the login screen and skips the marketing home page.
  3. Bookmark app.aecinspire.net. This is the fastest route back into the platform on every future visit.
  4. Enter your username and temporary password, then click Log In.
  5. From the dashboard, locate the search bar directly above your project list.
  6. Begin typing a project name. Dynamic search filters as you type and floats the matching project to the top of the list.
  7. Note the default sort: Last Updated is applied automatically, so the most recently worked-on project in your portfolio always appears first.
  8. In the left-hand navigation, click Manage Projects to open the list view of all your projects.
  9. Click Edit on any project row.
  10. Locate the Active / Inactive toggle.
  11. Set a completed project to Inactive. This removes it from your dashboard and moves it into cold storage.
  12. To view archived work, collapse the dashboard sections. Projects are grouped into Active Projects and Inactive Projects.
  13. Click your profile icon in the upper right corner of any screen.
  14. Update your name and contact information as needed.
  15. Use Reset Password to set a new password.
  16. Click Manage Users in the left navigation.
  17. Add a new user, or select an existing user to edit.
  18. Set the user level to Company Admin or Standard User, or deactivate the user to remove their access.
  19. To pull a full roster of everyone with AECinspire access, click Export in the upper right corner of the user table. The export downloads directly from Inspire.

Note: The temporary password is single-use for onboarding purposes. Set a permanent password from your profile after your first login (see Part 5).


Part 2 — Understand the Two User Levels

AECinspire has two user levels. Your level determines which projects appear on your dashboard and which navigation tabs you can see.

User level

Projects visible on dashboard

Access to Manage Users tab

Company Admin

All projects across the entire company

Yes

Standard User

Only projects the user created, plus projects they have been invited to

No

If you are joining an existing company as a Company Admin, expect a fully populated dashboard on first login. New users and Standard Users typically see either no projects or a single sample project.


Part 3 — Find Projects on Your Dashboard


Part 4 — Manage and Archive Projects

The dashboard is the control center for your entire portfolio — open a project, edit it, or change its status without leaving the list view.

Best practice: Set a project to Inactive as soon as the work is complete. Cold storage keeps the record intact and retrievable while keeping your active dashboard free of clutter.


Part 5 — Update Your Profile and Password

If you are locked out: When you see "Password not recognized" or "Account not recognized" — or you are simply returning after time away — click Forgot Password on the login screen. The system emails a new temporary password and you can log in and reset from there.


Part 6 — Notifications, Knowledge Base, and Support

The upper right corner of the platform holds three items worth knowing on day one.

Item

Location

What it does

Notifications

Upper right corner

Alerts for project updates and document updates. Blank on a new account; populates as work begins.

Knowledge Base

Navigation menu

Direct link to training videos and help articles from inside the platform.

Submit a Support Ticket

Knowledge Base

Routes directly to the AECinspire support team for issues the Knowledge Base does not resolve.


Part 7 — Manage Users (Company Admin Only)

Company Admins have an additional Manage Users tab in the left-hand navigation.


Quick Reference

What you need

Where to find it

Login page

app.aecinspire.net

Temporary password

Welcome email (check spam/junk)

Project search

Search bar above the project list

Default project sort

Last Updated

Archive a project

Manage Projects → Edit → Active/Inactive toggle

Archived projects

Dashboard → Inactive Projects section

Profile and password

Profile icon, upper right

Locked out

Forgot Password on login screen

Notifications

Bell/notifications, upper right

Add or remove users

Manage Users, left navigation (Company Admin only)

User roster export

Export button, upper right of user table


Troubleshooting

Issue

Resolution

No welcome email in inbox

Check spam and junk folders before requesting a resend.

"Password not recognized" or "Account not recognized"

Click Forgot Password on the login screen to receive a new temporary password.

Dashboard shows no projects

Expected for new Standard Users. Projects appear once you create one or are invited to one.

Cannot see the Manage Users tab

This tab is Company Admin only. Contact your Company Admin to request a level change.

Dashboard feels cluttered

Set completed projects to Inactive to move them into cold storage.


Next Steps

Continue to the next video in the series: Creating a New Project.